Privacy Policy
This Privacy Policy explains how Giftstspecialil collects, uses, discloses, and protects your personal information when you visit our website or interact with our services. We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number, postal address)
- Information provided when you fill out contact forms or communicate with us
- Purchase and transaction information if you make a purchase
- Preferences and interests related to our products and services
We also automatically collect certain information when you visit our website, including:
- Device information and browser type
- IP address and location data
- Pages visited and time spent on our website
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process and fulfill orders and transactions
- Send you updates about our products and services, with your consent
- Improve our website functionality and user experience
- Analyze website usage and trends
- Comply with legal obligations and protect our rights
- Prevent fraud and ensure website security
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: When you have provided explicit consent for specific processing activities, such as marketing communications
- Contract Performance: To fulfill our contractual obligations when you make a purchase or request our services
- Legitimate Interests: To improve our services, ensure website security, and analyze usage patterns
- Legal Obligations: To comply with applicable laws and regulations
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With service providers who assist us in operating our website and conducting business, subject to confidentiality agreements
- With payment processors to complete transactions
- When required by law or to respond to legal processes
- To protect our rights, property, or safety, or that of our customers
- In connection with a business transfer, such as a merger or acquisition
Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using secure socket layer technology
- Secure storage of personal information
- Regular security assessments and updates
- Access controls limiting who can access personal information
- Staff training on data protection and privacy
Your Rights and Options
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal requirements
- Objection: Object to processing of your personal information for certain purposes
- Restriction: Request restriction of processing in certain circumstances
- Portability: Request transfer of your personal information to another service provider
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the Contact section below.
International Data Transfers
Some of our service providers may be located outside of Australia. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws. We use service providers who comply with recognized data protection standards.
Data Retention Periods
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:
- Contact form submissions are retained for 2 years after the last communication
- Transaction records are retained for 7 years as required by Australian tax law
- Marketing consent records are retained until consent is withdrawn
- Website analytics data is retained in aggregated, anonymized form
Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.
Third-Party Services
Our website uses various third-party services that may collect and process your information:
- Google Ads Conversion Tracking: We use Google Ads to track conversions and measure the effectiveness of our advertising campaigns. This service uses cookies to collect information about your interactions with our ads.
- Google Ads Remarketing: We may use remarketing to show you relevant ads based on your previous visits to our website. You can opt out of personalized advertising through Google's Ad Settings.
- Google Analytics: We use Google Analytics to analyze website traffic and user behavior. This service collects anonymized usage data to help us improve our website.
- Google Maps API: If we display maps on our website, Google Maps API may collect location data. Use of Google Maps is subject to Google's Privacy Policy.
These third-party services have their own privacy policies governing how they collect and use information. We encourage you to review their privacy policies.
Cookie Usage
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. For detailed information about our cookie practices, please see our Cookies Policy.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the effective date. Your continued use of our website after such changes constitutes acceptance of the updated policy.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Giftstspecialil
25-27 Salisbury St
Botany NSW 2019
Australia
Phone: +61 2 9316 1300
Email: info@giftstspecialil.world